Thank you for visiting TLZR.shop – your trusted destination for unique and trendsetting products. Whether you have a question about an order, need help with a product, or just want to get in touch, we’re here to assist you every step of the way.
We believe in building a strong relationship with our customers through clear communication, transparency, and dedicated support. That’s why we’ve made it easy for you to reach out to us.
Email Support
For any inquiries, our customer support team can be reached via email at:
Please include your name, order number (if applicable), and a brief description of your issue or question. This helps us serve you faster and more efficiently.
Our support team is available Monday to Friday, from 9 AM to 6 PM (GMT). We aim to respond to all inquiries within 24–48 hours.
Order Inquiries & Tracking
Have you placed an order and want to check on its status?
You can easily track your order through our Order Tracking Page using your order ID and the email address you used at checkout.
If you’re having trouble locating your tracking number or order confirmation, don’t hesitate to send us an email. We’re happy to assist.
General Questions
Got a question about shipping times, return policies, or product details? Visit our FAQ page for quick answers to our most commonly asked questions.
Still need help? Drop us a message at contact@tlzr.shop and we’ll be glad to assist further.
Returns & Exchanges
If you’re not satisfied with your order or received a damaged item, we’re here to make it right.
You can find detailed information about our return and exchange policies on the Returns & Refunds page.
To initiate a return, please send an email to contact@tlzr.shop with your order number, the reason for the return, and any supporting photos if needed. Our team will guide you through the process.
Wholesale & Business Inquiries
Interested in partnering with TLZR.shop or looking to buy in bulk? We’re open to collaboration opportunities and wholesale inquiries. Please email us at contact@tlzr.shop with the subject line “Business Inquiry”, and our team will respond promptly.
Final Thoughts
Your experience means everything to us. At TLZR.shop, we’re not just about selling products – we’re about building a community and delivering exceptional service that leaves a lasting impression.
Whether you’re a first-time visitor or a loyal customer, we’re always here for you. So don’t hesitate to reach out – we’d love to hear from you!